NO PIERDAS MAS CLIENTES CONSERVELOS Y RECUPÉRELOS (Registro nro. 32750)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01007nam a2200193 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 32750 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20180714000425.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 140415s2007 mx 000 0 spa d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789707810426 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | spa |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | QUI |
| 245 00 - TITLE STATEMENT | |
| Title | NO PIERDAS MAS CLIENTES CONSERVELOS Y RECUPÉRELOS |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1a ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | MEXICO : |
| Name of publisher, distributor, etc. | GASCA, |
| Date of publication, distribution, etc. | 2007 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 149 |
| Dimensions | 17 x 2 x 22 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | CURRICULUM DEL AUTOR VÍCTOR MANUEL QUIJANO PORTILLA, ES LICENCIADO EN ADMINISTRACIÓN DE EMPRESAS EGRESADO DE LA UNIVERSIDAD DE LA SALLE. HA DIRIGIDO LA UNICA INVESTIGACIÓN LATINOAMERICANA DE CALIDAD EN EL SERVICIO DONDE SE HA BUSCADO EN MÁS DE 350 ORGANIZACIONES ( TANTO MEXICANAS COMO EXTRANJERAS EN LA ZONA DE LATINOAMERICA ) LOS ACIERTOS Y ERRORES MÁS COMUNES CUANDO LAS ORGANIZACIONES BUSCAN MEJORAR EL SERVICIO A SUS CLIENTES. COMO CONSECUENCIA DE LA INEVESTIGACIÓN, HA DESARROLLADO |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | CLIENTES |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | VICTOR MANUEL QUIJANO PORTILLA |
| Relator term | coaut. |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | General | Tehuacán | Tehuacán | Sala general | 03/12/2013 | Compra | 658.812 QUI | 507702 | 08/01/2025 | 03/12/2013 | Libro |