TY - BOOK AU - PLANT,ROBERT T. TI - ECOMMERCE: FORMULATION OF STRATEGY T2 - THE SOFTWARE PATTERNS SERIES SN - 0130198447 U1 - 658.4012 PY - 0000///[s.f.] CY - [s.l.] PB - PRENTICE HALL PTR KW - PLANEACION DE NEGOCIOS KW - ESTUDIO DE CASOS KW - COMERCIO ELECTRONICO N2 - IN THIS BOOK, GLOBAL E-COMMERCE EXPERT DR. ROBERT PLANT CUTS THROUGH THE TECHNOBABBLE TO PRESENT THE FIRST BALANCED, INTEGRATED STRATEGY FOR E-COMMERCE LEADERSHIP. PLAN ORGANIZES EVEY KEY DRIVER OF E-COMMERCE SUCCESS INTO A BREAKTHROUGH INTERNET STRATEGY EFFECTIVENESS SCORECARD THAT MAPS STRATEGY TO QUANTIFIABLE METRICS. DRAWING ON RESEARCH AT MORE THAN 40 TOP E-COMMERCE ORGANIZATIONS, HE HELPS YOU OPTIMIZE BRAND, TECHNOLOGY, SERVICE, MARKET, AND DEVELOPMENT- AND ANSWER CRITICAL QUESTI ER -