Los modelos ServPerf y Servqual : (Registro nro. 67576)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00916cam a2200253 i 4500 |
| 001 - CONTROL NUMBER | |
| control field | 67576 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | Mx-PuUPA |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20210920123515.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 170705s2015 xxu r 000 0 spa d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9783659102479 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | MX-PuUPA |
| Language of cataloging | spa |
| Description conventions | rda |
| Transcribing agency | Mx-PuUPA |
| Modifying agency | Mx-PuUPA |
| 041 0# - LANGUAGE CODE | |
| Language code of text/sound track or separate title | spa |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Ibarra Morales, Luis Enrique, |
| Relator term | autor |
| 9 (RLIN) | 4939 |
| 245 14 - TITLE STATEMENT | |
| Title | Los modelos ServPerf y Servqual : |
| Remainder of title | una herramienta para medir la calidad en el servicio / |
| Statement of responsibility, etc. | Luis Enrique Ibarra Morales. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | Estados Unidos de América : |
| Name of producer, publisher, distributor, manufacturer | Editorial Académica Española, |
| Date of production, publication, distribution, manufacture, or copyright notice | 2015 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 85 páginas ; |
| Dimensions | 23 cm. |
| 336 ## - CONTENT TYPE | |
| Content type term | texto |
| Fuente | rdacontent |
| Content type code | txt |
| 337 ## - MEDIA TYPE | |
| Media type term | sin medio |
| Source | rdamedia |
| Media type code | n |
| 338 ## - CARRIER TYPE | |
| Carrier type term | volumen |
| Source | rdacarrier |
| Carrier type code | nc |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Control de calidad |
| General subdivision | Servicio al cliente |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Calidad de los productos |
| General subdivision | Medición |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Classification part | 658.812 |
| Item part | I12 |
| Koha item type | Libro |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Total Checkouts | Full call number | Barcode | Checked out | Date last seen | Date last checked out | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Magisterial | Biblioteca Karol Wojtyla | Biblioteca Karol Wojtyla | Módulo de circulación | 05/07/2017 | Compra | 1 | 658.812 I12 2015 | 98083 | 19/07/2017 | 19/07/2017 | 19/07/2017 | 08/07/2017 | Magisterial |